Frequently Asked Questions

May we bring outside food?

When you book a party package or rent the party space, you may bring your own birthday cake or cupcakes. Otherwise, no outside food or beverages are allowed to be brought in.

If we don’t want pizza, are we able to order other food from the online menu to be ready for our group?

We offer a full menu of pizza, snacks, drinks and treats and invite you to pre-order in advance or during your party. These items can be added to your invoice due at the end of the party.

What types of decorations are allowed in the party space?

You may decorate your table and party space with decorations such as a tablecloth, centerpieces, banners, streamers, themed silverware and napkins, balloons and candles for your cake. Party favors with glitter or confetti are not allowed.

Do the arcade game cards have to be used on the day of the party or are they able to be used at a future visit?

It’s totally fine to take the game cards home and use them when you come back at a later date!

Are waivers required?

Yes, waivers must be signed for all participants before participating on the attractions.

Is there anything for adults to do while kids play?

Our adventure attractions are for all ages and we encourage adults to participate, but chaperones are welcome to relax in the party space, enjoy our bar and lounge / spectating area, arcade, free WiFi, and outdoor patio during the warmer seasons.

Are adults chaperoning the party required to purchase their own tickets?

Adults participating on the attractions are required to purchase tickets, but if they are just watching, no purchase of tickets is required.

When do I pay for the party package?

All party packages require a non-refundable 25% down payment upon booking and the remainder of the balance is due the day of the party.

Is free WiFi available?

Yes!